Dubai International Airport Launches ‘DXB Greet & Go’ Smart Pickup Service at Terminal 3

The tech-powered service replaces traditional guest paging with a seamless QR code experience for hotels, limousines, and tour operators

Dubai International Airport (DXB) has unveiled a new era in airport hospitality with the launch of its DXB Greet & Go smart pickup service at Terminal 3. The initiative is designed to enhance the arrival experience for guests visiting Dubai through licensed hotels, limousine providers, and tour operators by replacing conventional guest paging with a technology-enabled solution.

Aimed at streamlining pickups for travelers with pre-booked services, DXB Greet & Go introduces a QR code-based system that ensures quicker, more efficient, and secure guest connections. Instead of traditional placards and name boards, guests arriving in Terminal 3 can now be seamlessly matched with their greeters via a digital interface—offering convenience, personalization, and a touch of modern elegance to Dubai’s world-class welcome.

The Greet & Go platform is exclusively available to licensed tourism and transport operators in Dubai, ensuring it remains a trusted and controlled environment for all involved. By integrating the service into existing hotel and tour logistics, Dubai Airports aims to elevate operational efficiency while creating a smoother, more welcoming journey for international visitors.

Dubai Airports emphasized that the launch of this initiative is part of its broader vision to digitalize and enhance guest experiences, aligning with Dubai’s ambition to remain a global leader in smart tourism infrastructure.

As the emirate continues to position itself at the cutting edge of travel innovation, DXB Greet & Go is a significant step forward—ensuring that the first impression guests receive upon arrival in Dubai is not only luxurious but powered by technology and hospitality in harmony.